Terms of service

Terms of service

Last updated: 12 November 2026

These terms apply to every purchase made on this website, which is operated by KAVITA RANA from Gladstone, New Zealand. If you do not accept them, please do not order.

When an order becomes binding

Your order is an offer. We accept it by dispatching the goods and sending the dispatch confirmation. Before that point we may cancel an order where stock has run out, where a price was displayed incorrectly, or where we suspect fraud, and any amount paid is returned in full.

Pricing and currency

All prices are displayed in US dollars (USD), the store's display currency, with applicable taxes included unless checkout states otherwise. Delivery is charged in addition and is estimated by distance from the delivery address and the packed weight. We may revise prices, but never for an order already accepted.

Products and specifications

We describe each product as accurately as we can. Screens render colour differently, so the tone of a warm-white lamp may differ slightly from the photograph, and figures for lumens, colour temperature, capacity in mAh, scale resolution and weighing range describe normal use. If a measurement matters to your purchase, ask before ordering and we will confirm it.

Powered products

Lamps, power banks and scales are supplied with the cable or cells listed on their page. Use the supplied cable or a certified equivalent; damage caused by an incompatible supply is not a fault in the product.

Delivery, returns and faults

Dispatch and delivery are set out in our Shipping policy; returns, refunds and faulty goods in our Refund and return policy. Both form part of these terms.

Your rights under New Zealand law

The Consumer Guarantees Act 1993 and the Fair Trading Act 1986 apply to everything sold here. Nothing in these terms excludes or limits those rights.

Responsibility

We are liable for foreseeable loss caused by our failure to meet these terms. We are not liable for indirect or consequential loss, or for damage caused by using a product contrary to its instructions. Nothing here limits liability where the law forbids a limit.

Which law applies

New Zealand law governs these terms and any dispute arising from them, and the New Zealand courts have jurisdiction.

KAVITA RANA
530 Gladstone Road, Wellington, Gladstone 5792, New Zealand
Email: info@velthara.shop
Phone: +64 274 673 248